We put the people we support at the heart of everything we do.

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United Response is a unique organisation. Working with us is more than just a job; it’s a chance to make a real difference to someone’s life.

We put the people we support at the centre of everything we do, but we know that this can only be achieved through our front-line staff.

That’s why United Response has an excellent range of benefits – to keep our staff supported, motivated and fully trained. A full list of our benefits package can be found below.

Live vacancies

We are hiring now, across England and Wales! Roles range from front-line support staff, development managers, fundraisers and IT roles to communications specialists.


Your reward

In addition to a competitive salary, we offer a minimum of 28 days paid annual leave, including bank holidays, which increases to a maximum of 38 days, dependent on your job role. We also have an enhanced pension scheme, which means that we contribute 3% of your earnings into your pension each year.

Your development

United Response is committed to staff development. Having been once again recognised as an Investor in People (IIP) Bronze, we strive to ensure all staff have the learning, development and support they need to reach their potential.

Following a comprehensive induction to ensure you get off to the best start, you will continue your development with training and professional qualifications. We are proud of our blended learning approach, which includes various face-to-face training programmes, e-learning and express learning sessions (webinars). We invest in you and your future, providing fully funded nationally recognised qualifications in Health and Social Care at all levels.

Developing Excellence is our person centred approach to managing staff development and performance. This means regular meetings with your manager to discuss how things are going, share your views and agree how your development can progress.

Moving on up

As well as ensuring you are able to do your best every day in your current role, for those who want to progress up the career ladder, we provide a leadership programme and structured coaching to enable you to take your first step into management. Working at United Response is a great opportunity for a career; many of our managers started with us in junior roles.

Having your say

Your opinion is really important. We have regular team meetings which give you a chance to give and get ideas to ensure you keep developing your practice. We carry out regular staff surveys which gives everyone the chance to have their say about working life. Our staff forum, United Voice, ensures you have the chance to talk about how to improve working life.

Looking after you

Your health and wellbeing is as important to us as it is to you. That’s why we invest in a free employee assistance programme which offers counselling and advice on legal, personal and work related issues 24 hours a day. We also provide support from occupational health and physiotherapy services should you ever need medical treatment. All staff are covered by life assurance, so if the unexpected should happen, you can be safe in the knowledge that your loved ones will be provided for.

All of our services operate on a rota basis, which includes working weekends, evenings and sleepover shifts. This means we are able to accommodate a range of flexible working arrangements – we can work together to make sure you’re working the best shifts for you and us.

Valuing individuals

We are proud to be Investors in Diversity, which means that we have created a place to work where openness, understanding and acceptance of everyone is at the heart of what we do. We have also been recognised as being ‘positive about disabled people’ in how we recruit our staff.

Every little helps

In addition to all this, we also offer childcare vouchers, which reduce the costs of childcare and a cycle to work scheme which enables you to purchase a bike with an interest free loan.