We put the people we support at the heart of everything we do.

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Current vacancies

United Response works in over 300 locations across England and Wales and employs over 3500 staff. Roles range from front-line support staff, development managers, fundraisers and IT roles to communications specialists.


Service Manager (Maternity Cover), Wiltshire

Location: Chippenham
Salary: £27,500 per annum
Expiry Date: 04/03/2018
Job Type: Permanent - Full Time

£27,500 per annum plus excellent benefits including essential car allowance

37.5 hours per week

We are looking for a Service Manager to cover Maternity Leave from April 2018 in our Wiltshire services.  The successful applicant will be based in our Chippenham office.

A car driver is essential

Who we are

United Response is a leading national charity providing support to young people with learning disabilities and mental health needs.  We believe in championing the right of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

Making it happen - your Role

We have an opportunity for a Service Manager to join us on a 37.5 hours per week basis, leading 4 teams across our services in Chippenham and Melksham and supporting 10 individuals. This is a fantastic opportunity to further develop United Response’s reputation as an outstanding provider in the area.  Leading good practice and developing excellence in service, you will provide management support whilst supporting people to build community relationships.

You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders.  This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control.  You will also play an important strategic role in defining, developing and implementing our growth plans.

To be a great Service Manager you will need to hold a minimum NVQ level 3 in Social Care Management or equivalent with proven experience within social care at a management level.  You must have a positive attitude towards issues of learning disability and mental health and a comprehensive understanding of these issues in practice.  With the ability to act as lead practitioner and develop the team's skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on-call arrangement sand a need to provide management cover when required and therefore a flexible approach is essential.

The benefits -

25 days paid annual leave (plus bank holidays, pro-rata for part time)

Pension contribution

Childcare vouchers

Access to free occupational health, physiotherapy, counselling and advice services

Fully paid training and access to nationally recognised qualificationsTravel to work scheme (season ticket loan)

Access to an online shopping platform with discounts from over 3,500 retailers

We look forward to receiving your application

Closing date for applications midnight Sunday 4th March 2018

For further information or an informal discussion please call Alison on 07792 085551

Further information

Service Manager JD.docx