Service Manager

Role: Service Manager

Salary: £36,000 per annum plus £1353.42 Essential Car user Allowance

Hours: 37.5 hours per week

Location: Brentry, Bristol

United Response are looking for an experienced Service Manager to join our team in Bristol on a full time basis.

Who we are

United Response is a leading national charity providing support to young people and adults with learning disabilities and mental health needs. We believe in championing the right of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

Who we are looking for

We are seeking an experienced Service Manager to lead our team of skilled, passionate, and creative support workers. Our team provides person-centred support to individuals with challenging behaviours within our Bristol supported living service.

This is a fantastic opportunity to further develop United Response’s reputation as an outstanding provider in the area. Leading good practice and developing excellence in service, you will provide management support whilst supporting people to build community relationships.

You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders. This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control. You will also play an important strategic role in defining, developing and implementing our growth plans.

What we need from you

To be a great Service Manager, you will need to hold a minimum NVQ level 3 in Social Care Management or equivalent with proven experience within social care at a management level. You must have a positive attitude towards issues of learning disability and mental health and a comprehensive understanding of these issues in practice. With the ability to act as lead practitioner and develop the team’s skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on call arrangements and a need to provide management cover when required and therefore a flexible approach is essential.

The benefits

• 20 days paid annual leave (plus 8 bank holidays ,pro rata for part time) , which increases after 3 and 5 years’ service.
• Pension contribution
• Access to free occupational health, physiotherapy, counselling and advice services
• Fully paid training and access to nationally recognised qualifications
• Travel to work scheme (season ticket loan) Access to an online shopping platform with discounts from over 3,500 retailers

We look forward to receiving your application!

This role is subject to an enhanced DBS check

We reserve the right to close this vacancy early.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. If you are interested in applying for employment with United Response and are in need of support to navigate our website or to complete your application please send an email with your request to kat.dingle@unitedresponse.org.uk

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