Service Manager

Service Manager

Bradford

£34,057.28 per annum

Are you an experienced manager with exceptional social care knowledge? Want to make life happen in the lives of people we support and lead a support team?

If so, we want to hear from you!

We have an opportunity for a Service Manager to join us on a 37.5 hours per week basis, leading a team of support workers and lead senior support worker.

This is a fantastic opportunity to further develop United Response’s reputation as an outstanding provider in the area.

To be a great Service Manager, you will need –

• To hold a minimum NVQ level 3 in Social Care Management or equivalent or working towards, with at least three years proven experience within social care at a management level.
• You must have a positive attitude towards issues of learning disability and mental health and a comprehensive understanding of these issues in practice.
• With the ability to act as lead practitioner and develop the team’s skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on call arrangements and a need to provide management cover when required and therefore a flexible approach is essential.
• Extensive knowledge and experience within Social Care.

Making it Happen – Your Role

• Leading good practice and developing excellence in service, you will provide management support whilst supporting people to build community relationships.
• Managing complex support needs, working with people who display challenging behaviour. With a sound knowledge in positive behaviour support.
• Managing employee relations issues such as sickness capability, maintaining internal and external relationships, implementing positive behaviour support plans.
• Managing budgets, knowledge of regulatory requirements,
• You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders, such as local authority.
• Be able to report on and analyse the service, being able to responds to scrutiny.
• This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control.
• You will also play an important strategic role in defining, developing and implementing our growth plans.

What we offer: Rewards and benefits

In return for your passion and commitment, we offer a comprehensive benefits package including:

• Access to Blue Light Discount Card and Costco membership
• Access to free occupational health, physiotherapy, counselling and advice services
• Fully paid training and access to nationally recognised qualifications
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers
• Pension Contribution

Who we are

United Response is a leading national charity. We were founded in 1973 with just one service in West Sussex. We now support around 2,000 people, work in 400 locations across England and Wales and employ more than 3,500 staff. We have a great team of people who are passionate about providing care and support. This role will see you providing support to people in their own homes. Our support staff champion the rights of the people we support to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries. In our work we aim to be CREATIVE, STRONG,HONEST, RESPONSIVE and UNITED.

If you want to make a difference in your community, join a team of dedicated professionals and support those we care for to live more independently, please get in touch today.

Previous applicants need not apply

Memberships and Accreditations – Mindful Employer, Disability Confident, Learning Disability England, Employer Contractors Health and Safety Assessment Scheme (CHAS), Institute of Fundraising Organisational Member, Registered with Fundraising Regulator and Driving up Quality.

Apply now